Get in Touch

We typically respond within 2 business hours.

📱

Customer Support

Issues with orders, accounts, or payments

Open Support Ticket

support@homemeal.app

🤝

Partnerships

Supplier partnerships, integrations, and business inquiries

Email Partnerships

partners@homemeal.app

📰

Press & Media

Media inquiries, interviews, and press kit requests

Email Press Team

press@homemeal.app

💼

Investors

Investment inquiries and shareholder relations

Email Investor Relations

investors@homemeal.app

Send Us a Message

For non-urgent inquiries. We aim to respond within 24 hours.

Frequently Asked Questions

How do I become a home chef on HomeMeal?+

Download the HomeMeal Chef app, complete your profile, upload required permits, pass our kitchen inspection, and start receiving orders. The process takes 2-5 business days.

Is HomeMeal available in my country?+

HomeMeal operates in 48 countries. Check our download page or enter your city on the app's onboarding screen to see if we're available near you.

How does driver onboarding work?+

Apply via the HomeMeal Driver app. You'll need a valid driver's license, vehicle insurance, and to pass a background check. Approval takes 3-7 business days.

What happens if my order is wrong or missing?+

Use the "Report Issue" button in the app within 24 hours of delivery. Our automated system reviews within 1 hour and initiates a refund or replacement.

Do you offer catering for events?+

Yes! HomeMeal Catering connects you with home chefs for private events, corporate lunches, and gatherings. Visit the Catering section in the app or email catering@homemeal.app.

Contact Us | HomeMeal